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Our shampoo and conditioner contain essential oils.

Our products retain their maximum freshness for 12 months after opening.

Our products are very gentle as they are 100% vegan, sulphate and paraben free and the formula is developed without harsh chemicals in accordance with EU cosmetics regulations.

All of our safety documents/safety assessments (ingredient levels) are based on adults and are therefore an individual decision.

Right now we only ship within Sweden.

Please visit our Shipping & Returns page for information on shipping costs.

Standard delivery time is between 2-5 working days. Delivery to rural areas may take longer.

When your order ships from our warehouse, you will receive an email with a tracking number. You can use this number to track your package until it is delivered to you.

When an order is created in our system, an order confirmation is automatically sent to the email address you provided at the time of purchase. Please check that you have entered the correct email address and check your spam folder to make sure it is not there, if you think you have entered the wrong email address please contact us at info@edenraystockholm.com. Be sure to include your name and address so we can locate your order.

If you want to exchange one item for another, you must return it in accordance with our return policy and place a new order.

Once you have received your package, we recommend that you check as soon as possible that it matches your order. If the product is faulty or damaged, you may, depending on the circumstances, request that the fault be rectified. In that case, contact us directly via e-mail at info@edenraystockholm.com and attach a clear picture of the damage. This must be done within a reasonable time from the time you discovered the error or deficiency.

You can register products for exchange or refund within 14 days of receiving your package. Please ensure that all returned products are unopened, unused and in their original packaging. If this is not the case, we will not be able to accept the return.

We aim to process refunds as soon as we have received the returned products in our warehouse. Depending on busy periods this may take longer, we will email you once your refund has been processed. Contact us if for any reason you have not received your refund within a reasonable time.

You can read more about how we handle personal data in our privacy policy.

If your question is not on the list, please contact info@edenraystockholm.com and we will respond as soon as possible.