You can request a return within 14 days of receiving your parcel. All products must be returned in their original condition. We will not accept returns of products that have been used. If you are returning a product, please put the product in its original packaging before sending it back to us. If you don't, we may not be able to accept your return.

We will refund your return within 14 working days of receiving it in stock to the same card/account you used to place your order. Please note that the original delivery charge will not be refunded. To request a return or exchange, please follow these steps

1 . Contact us at info@edenraystockholm.com with your request. Please include your order number so we can identify your order. We will assist you with your return label once your request has been processed.

2. Return the products in their original packaging.

3. Attach the returns label to the top of the package.

4. Send your return within 7 days of receiving your return label (as the return label may expire after this time).

5. Drop the package off at your nearest delivery point.

6. When sending your return, please ensure that the package is securely sealed to prevent damage.

If you wish to exchange an item for another, please return it and place a new order.